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2 daysIA-210In-housePublic sessionTFP-eligible (Tunisia)

Agentic AI for business — Level 1

Fundamentals, getting started with Claude, Skills, MCP connectors and Agents.

Level 1 is the entry point to the agentic AI training path. It gives participants operational mastery of Claude and its ecosystem (Cowork, Code), as well as two building blocks that turn conversational use into productive, repeatable use: Skills and MCP connectors.

The session ends with the concept of an Agent, and how to choose between a Skill and an Agent depending on the use case. Each participant works on their own machine, with their own use cases, and leaves with a working Skill and a working Agent.

(+216) 36 361 552
Agentic AI for business — Level 1
Duration2 consecutive days
Schedule08h30 – 14h00, 20-minute break included each day
AudienceManagers, professionals and staff from any function (finance, marketing / sales, HR, operations, customer service)
FormatIn-person public session in Tunis, or in-house on request
PrerequisitesNo technical prerequisites: everyday office software skills are enough
ValidationNamed training certificate and deliverables: a working Skill and a working Agent
TFP funding: how does it work?

Upcoming public sessions

  • 2 December 2026 to 3 DecemberTunis
  • 23 December 2026 to 24 DecemberTunis
  • 12 January 2027 to 13 JanuaryTunis
  • 3 February 2027 to 4 FebruaryTunis

See the full calendar · Tailored in-house training

Looking for a deeper program built on your company's own files and processes? See the 3-day in-house format (21 exercises)

Detailed syllabus

2 days, 8 modules, 3 workshops

Each day combines core concepts in the morning with hands-on practice on your own use cases in the afternoon.

Day 1 — The agentic AI paradigm, getting started with Claude and a first Skill

08h30 – 08h45Introduction
Welcome and objectives
  • Introductions and gathering participants' expectations.
  • Overview of the program and the 2-day deliverables.
08h45 – 09h45Module 1
Key AI concepts
  • How a language model works: tokens, the context window.
  • What a prompt is: clarity, context, expected output format.
  • The agentic loop: perception, reasoning, action, observation.
  • Why an AI agent “loops” until the task is done.
09h45 – 10h30Module 2
The Claude ecosystem
  • Introducing Claude and the Anthropic product family.
  • Claude (chat), Claude Cowork (task and file management) and Claude Code (agentic environment for software development).
  • Positioning each product: which tool for which business need.
10h30 – 10h50Break
Coffee break
10h50 – 11h50Module 3
Getting started with Claude
  • Interface and navigation, starting a conversation.
  • Managing files and context.
  • Choosing a model for the task: speed or depth of reasoning.
  • Guided workshop: writing effective prompts on cases brought by participants.
11h50 – 12h50Module 4
The concept of Skills
  • What a Skill is: a reusable playbook Claude applies to every similar request.
  • Anatomy of a Skill: triggers, instructions, examples.
  • Business use cases: reporting, writing, recurring analysis.
  • Live demo.
12h50 – 14h00Workshop
Building a Skill
  • Each participant identifies a recurring task from their daily work.
  • With the trainer's support, building a first operational Skill.
  • Recap of the day and feedback.
14h00Wrap-up
End of day one

Technologies & platforms

The tools you'll work with

Each platform is used live during the workshops, on your own use cases. No technical prerequisites required.

ClaudeDay 1 · Modules 2 and 3Getting started with the interface, managing files and context, choosing a model, effective prompts.
Claude CoworkDay 2 · Modules 6 and 7Task and file management, plugins and building a first agent.
Claude CodeDay 1 · Module 2Agentic environment for software development: how it compares with Claude and Cowork.
SkillsDay 1 · Module 4 and workshopA reusable playbook Claude applies to every similar request: reporting, writing, recurring analysis.
MCP connectorsDay 2 · Module 5Connect Claude to Excel, Word, email and other applications for end-to-end use.

Your trainer

Portrait de Mohamed Kais Khenine, fondateur et formateur i2Business
Mohamed Kais Khenine, MBA
Senior Consultant & Trainer in AI, Digital Transformation & Digital Marketing

The course is led by a consultant who designs and deploys AI agents connected to our clients' business systems every day. Demos are run live, on production tools, under real-world security, cost and compliance constraints.

Claude & Claude CoworkClaude CodeMCP & SkillsAI agentsProcess automation

Funding

This course is eligible for TFP funding

Our training firm is state-approved in Tunisia (approval no. 11 1823 19), which means your company can have its training costs refunded through the TFP (Tunisia's Professional Training Tax) if it is eligible for the related tax credit.

1Eligibility checkWe confirm with you that your company is subject to the TFP (Tunisia's Professional Training Tax) and that the program qualifies as an eligible expense.
2Application filingPreparation of the advance or refund application: detailed program, quote, schedule and provisional participant list.
3Course deliveryDaily sign-in sheets, learning assessment and named certificates meeting the scheme's requirements.
4Supporting documents and refundDelivery of the closing file — invoice, attendance sheets, certificates — for the refund claim.
What we provide
  • Detailed training program, session by session
  • Named quote and compliant invoice
  • Attendance sheets signed per half-day
  • Learning assessment at the start and end of the course
  • Individual certificates of completion
Questions about eligibility? Call us directly.(+216) 36 361 552

Go further

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Book a session

Public session or in-house training at your premises, tailored to your processes. We'll get back to you within 24 business hours with a proposal and the TFP paperwork.

(+216) 36 361 552