Terms of Sale
These terms govern the artificial intelligence consulting engagements and training courses delivered by i2Business (E2Business Consulting and Training). They apply to any quote accepted by the client, unless otherwise expressly agreed in writing.
This English version is provided for convenience only. In the event of any discrepancy, the French version of this document prevails.
Purpose
i2Business works on the basis of quotes, for consulting engagements (assessment, scoping, integration, support) and professional training in artificial intelligence. No service is invoiced without a prior quote accepted by the client.
Quotes and orders
Each service is covered by a quote detailing the scope, schedule and price. An order is deemed firm upon receipt of the signed quote or an equivalent written agreement (purchase order, confirmation email).
Prices and payment terms
Prices are stated in Tunisian dinars, excluding taxes unless otherwise indicated, and set in the quote. Payment terms (deposit, schedule, accepted payment methods) are specified in each quote.
Timelines
Delivery timelines are given for information only and specified in the quote or engagement contract. They depend in particular on the availability of the client's contacts and data.
TFP funding
Training courses eligible for TFP funding (Tunisia's Professional Training Tax) may include assistance in preparing the application. Administrative formalities and the actual award of funding remain the client's responsibility with the relevant bodies.
Cancellation and postponement
The conditions for cancelling or postponing an engagement or a training session are specified in each quote or contract, depending on the notice period and the commitments already made (room booking, trainer scheduling).
Confidentiality
i2Business undertakes to keep confidential any information and data provided by the client in the course of the engagement or training, and to use them only for the agreed purposes.
Intellectual property
Training materials, methodologies and generic deliverables developed by i2Business remain its intellectual property. Specific deliverables developed as part of an engagement (agents, connectors, configurations) are transferred to the client under the terms set out in the quote or engagement contract.
Governing law and disputes
These terms of sale are governed by Tunisian law. In the event of a dispute, and failing an amicable resolution, the courts of Tunis shall have exclusive jurisdiction.