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Case Studies

Organizations that trust us with their teams and processes

International institutions, retail groups, audit firms, manufacturers and private Tunisian operators. Team training, AI assessments and production deployment of agents connected to their systems.

7organizations supported
6industries covered
24documented use cases
100%of processed data stays with the client

They trusted us

Our clients

7 organizations
GIZ
GIZInstitutions & Education

Training project teams on generative AI use and defining internal usage guidelines.

UAS
UASInstitutions & Education

Awareness sessions for teaching and administrative staff on AI tools applied to their processes.

Monoprix
MonoprixRetail & Distribution

Assessment of AI use cases for customer relations and in-store inventory management.

EY
EYServices & Consulting

Executive workshop on agentic AI applied to audit engagements and deliverable production.

Sidi El Heni
Sidi El HeniFood & Beverage

Scoping AI use cases for traceability and export documentation.

Cellcom
CellcomRetail & Distribution

Deployment of a customer service agent connected to the catalog and inventory.

Hamila Duty Free
Hamila Duty FreeRetail & Distribution

Automation of sales follow-up and catalog content production.

Engagements

Three engagements in detail

Context, scope and measured outcome at the end of the engagement.

Engagement photo
TrainingInternational cooperation3 days

Upskilling a project team on agentic AI

ContextProgram officers overwhelmed by reading reports and writing summary notes, with no shared framework for using AI tools.
What we didThree-day training on Claude, Claude Cowork and NotebookLM, followed by a workflow design workshop using their own program documents.
18employees trained
6workflows in production
D+30follow-up session held
Engagement photo
Agent in productionRetail & distribution6 weeks

A WhatsApp agent connected to real-time inventory

ContextCustomer message volume far exceeding the sales team's capacity at peak hours, with frequently inaccurate availability answers.
What we didConnecting the agent to the ERP and POS systems, escalation rules to a human advisor, and a conversation monitoring dashboard.
80%of requests handled without a human
< 1 minfirst response time
4 wksfrom pilot to production
Engagement photo
AssessmentAudit & consulting4 weeks

Mapping a firm's AI use cases before investing

ContextAI initiatives scattered across teams, with no prioritization or assessment of real gains, and strict client data confidentiality requirements.
What we didBusiness interviews, mapping of the most time-consuming processes, prioritization by gain and feasibility, then a pilot on deliverable drafting.
11use cases identified
3prioritized for a pilot
÷ 3drafting time on the pilot

In the field

Sessions and workshops

In-person workshop
Certificate ceremony
Session photo

Your organization, our next case study

We always start with a one-hour assessment: two or three actionable use cases, an effort estimate and a quote. No commitment.