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AI maturity

Where does your company stand on AI?

AI maturity measures a company's ability to adopt AI and get measurable value from it, across six dimensions: strategy, data, technology, governance, skills and results.

Updated October 11, 2026

A leadership team in a working session in front of a dashboard shown on screen

The reality

Using AI isn't enough: you have to get value from it

88%

of organizations use AI in at least one function, but only 39% see an impact on their operating income.

Source: McKinsey, The state of AI 2025

86%

of Tunisian companies consider advanced technologies essential to innovation, yet 19% report having innovated.

Source: ITCEQ, analysis note no. 78 (May 2026)

+40%

of agentic AI projects will be canceled by the end of 2027, according to Gartner: costs, unclear value or poorly managed risks (forecast).

Source: Gartner, June 25, 2025

What we measure

Six dimensions, not a tool count

The Gartner, Cisco and MITRE frameworks all assess several dimensions: a company can have plenty of tools and still be immature. Here are the six questions we ask.

Strategy and use cases

Do you know exactly where AI creates value in your business?

Data

Is your data accessible, reliable and usable by AI?

Technology and tools

Do your tools and systems let you deploy AI in your processes?

Governance and compliance

Do you have usage rules, an owner and risk management in place?

Skills and culture

Do your teams know how to use AI, and are they ready to change how they work?

Value and measurement

Do you measure what AI actually delivers?

The five levels

Do you recognize your company?

A framework inspired by the reference models. Each level leads to a concrete next step, not a score to show off.

  1. 1

    Discovery

    A few individual uses, no shared rules.

    Next step: Raise leadership awareness and set usage rules.

    See our training
  2. 2

    Exploration

    Isolated trials, no priorities and no owner.

    Next step: Pick two or three priority use cases.

    Agentic AI training
  3. 3

    Structuring

    Pilots underway and the first rules in place.

    Next step: Move a use case into production with KPIs.

    Get support
  4. 4

    Deployment

    AI is embedded in several processes.

    Next step: Strengthen governance, data and value measurement.

    See our training
  5. 5

    Transformation

    AI is changing how the company operates.

    Next step: Oversee autonomous agents at scale.

    Talk to a consultant

The levels above are i2Business's own framework, built from the Gartner, MIT CISR and MITRE models. They are not those models' official labels.

What the frameworks say

Why measure before you invest

Leading consulting firms and research centers reach the same conclusion: the gap is widening between companies that structure their approach and everyone else.

Gartner5 stages, 7 pillars

Foundation, Emerging, Operational, Scaling, Transformational.

View source

MIT CISR4 stages, 721 companies

Stages 1 and 2 perform below their industry average, stages 3 and 4 above it.

View source

Cisco6 pillars, 8,000 executives

13% of companies are “Pacesetters” (ready), 48% “Followers.”

View source

BCG1,250 executives

5% of companies get substantial value from AI, 60% almost none.

View source

In Tunisia

What holds Tunisian companies back

According to the ITCEQ survey (May 2026), here is the share of companies citing each obstacle.

  • Insufficient financial resources70.9%
  • Shortage of digital skills63.3%
  • Resistance to change58%

For most companies, ITCEQ recommends a hybrid path: introduce AI while strengthening the digital foundation, with gradual investments.

Self-reported data. Source: WMC / TAP citing ITCEQ, June 3, 2026.

The trainer at a flip chart leading a working session with a company team

Our method

From assessment to roadmap

01

A short questionnaire

10 questions to position your company on the key dimensions.

02

A score per dimension

See where you are strong and where AI is still fragile in your business.

03

Two priorities

A concrete action plan: where to start, and in what order.

Illustration: an AI maturity assessment report open on a table, with a six-axis radar chart, a four-step roadmap and pen annotations

European regulation

AI literacy is becoming an EU AI Act requirement

Since February 2, 2025, Article 4 of the EU AI Act has required providers and deployers of AI systems to train their staff. The text was softened in July 2026: the obligation is now to support the development of this literacy, without guaranteeing a specific level for each person. It can apply to companies outside the European Union whose AI outputs are used in the EU.

General information, not legal advice. Sources: White & Case · PwC.

FAQ

AI maturity: your questions

What is a company's AI maturity?

It is its ability to adopt AI and get measurable value from it, across several dimensions: strategy, data, technology, governance, skills and results.

How do you measure AI maturity?

By assessing each dimension based on facts (tools in production, written rules, measured results) rather than intentions. A short questionnaire is enough for an initial baseline.

How many maturity levels are there?

It depends on the model: Gartner describes five, MIT CISR four, MITRE five. i2Business uses a five-level framework, from discovery to transformation.

Where do Tunisian companies stand?

According to ITCEQ (May 2026), 86% of companies consider advanced technologies essential to innovation, but 19% report having innovated. The barriers cited are financial resources, skills and resistance to change.

Where should an SME start?

With a baseline assessment, then two or three priority use cases and employee training. For most companies, ITCEQ recommends a hybrid path: AI and the digital foundation in parallel.

Why do so many AI projects fail to deliver?

Gartner cites rising costs, unclear business value and poorly managed risks, and predicts that over 40% of agentic AI projects will be canceled by the end of 2027. Measuring your maturity before investing reduces that risk.

Know your starting point

An initial score and two priority areas to decide where to invest in AI, before you spend.