Product returns audit skill for e-commerce and retail: return rates and reasons, reverse logistics, routing and refurbishment, fraud detection, financial impact and sustainability. It analyzes the open project (order, RMA and warehouse systems) and writes a report. English-language skill, for Claude Code.
Product returns audit skill for e-commerce and retail: return rates and reasons, reverse logistics, routing and refurbishment, fraud detection, financial impact and sustainability. It analyzes the open project (order, RMA and warehouse systems) and writes a report. English-language skill, for Claude Code.
This resource is maintained by i2Business consultants and updated whenever the systems it covers change. It works with the other building blocks in the catalog and can be tailored to your context as part of a support engagement.
Excerpt: the skill works autonomously in seven phases, from discovering the returns system to the final report. returns-optimization/SKILL.md
PHASE 1: discovery of the returns system (technologies, channels, volumes) PHASE 2: analysis and reduction of the return rate PHASE 3: reverse logistics and routing rules PHASE 4: returns fraud detection PHASE 5: financial impact and KPIs PHASE 6: sustainability and circular economy PHASE 7: report docs/returns-optimization-analysis.md
GLMOur consultants tailor this resource to your use cases and train your teams in its day-to-day use.
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