Marketplace/i2Business/synchro-bases-clients
i2Bi2BusinessSkillsVia form

Customer database sync

Customer relationship orchestrator skill: with one command or every morning, it sorts new emails, updates ClickUp tracking records, prepares draft replies and due follow-ups, then delivers a summary. Drafts only, nothing sent.

1 downloads1 SKILL.md file · Gmail + ClickUp · drafts only · Claude Cowork and Claude Code
Free download via formNo account needed: fill in the form below to receive the download link.

Description

Customer relationship orchestrator skill: with one command or every morning, it sorts new emails, updates ClickUp tracking records, prepares draft replies and due follow-ups, then delivers a summary. Drafts only, nothing sent.

This resource is maintained by i2Business consultants and updated whenever the systems it covers change. It works with the other building blocks in the catalog and can be tailored to your context as part of a support engagement.

Download for free

Enter your details to receive the download link.

Content preview

Workflow excerpt: the skill chains sorting, replies, follow-ups and a final check, then delivers a summary. tour-relation-client/SKILL.md

3. Triage: run tri-demandes on the window since the last run (newer_than:1d, or 3d on Mondays).
4. Replies: for each open record whose main recipient is the connected mailbox, run the matching reply skill if there is one.
5. Follow-ups: run the follow-up skill if there is one (drafts only).
7. Final check: no amount without human approval, every draft has an up-to-date ClickUp record, no closed record processed.

Included files

Skill (SKILL.md)1 file

How to use it

1
Connect Gmail and ClickUpIn Claude Cowork or Claude Code, enable the Gmail (read and drafts) and ClickUp connectors. If either is missing, the skill stops and tells you.
2
Install the tri-demandes skillThis skill orchestrates the required tri-demandes skill (plugin available in the catalogue). Install it first; the reply, follow-up and weekly review skills are optional.
3
Add the skillUnzip the archive and place the tour-relation-client folder in your skills folder (Claude Code: ~/.claude/skills/), or import it as a skill in Cowork.
4
Run the roundSay "run the round" or "process my customer requests". The skill sorts emails, updates ClickUp, prepares drafts and delivers a summary. Nothing is sent or deleted.
5
Schedule the run (optional)Create one scheduled task per person, for example every working day at 9:00 local time, with the instruction "Run tour-relation-client". Each task uses the Gmail inbox of the signed-in person.
Details
TypeSkills
AccessVia form
Version1.0
Updated31 October 2026
Works withClaudeClaude Code
LicenseCC BY 4.0 - source attribution: i2Business
LanguagesFrench
Size2 KB
Downloads1
Need to adapt it to your processes?

Our consultants tailor this resource to your use cases and train your teams in its day-to-day use.

Talk to a consultant
Industries covered
Services & consultingBanking & insuranceRetail & distributionFood industryTourismManufacturing