ISO 9001 quality KPIs

Name: ISO 9001 quality KPIs
Availability: InStock
Author: i2Business

Analyze the indicators of your quality management system (QMS) against ISO 9001:2015: maturity score per clause, interactive light-theme HTML dashboard and prioritized action plan referencing the standard's clauses.

1 downloadsISO 9001:2015 QMS · Maturity score · HTML dashboard · Prioritized action plan

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Description

This resource is maintained by i2Business consultants and updated whenever the systems it covers change. It works with the other building blocks in the catalog and can be tailored to your context as part of a support engagement.

Content preview

Skill excerpt: the maturity grid applied to the scores calculated for each KPI. SKILL.md

KPI score = MIN(100, actual / target × 100)   (inverted if "lower is better")

≥ 80 %   Mature            green
60–79 %  Developing        orange
< 60 %   Immature          red

Output: standalone HTML dashboard + action plan with ISO 9001:2015 references (e.g. §9.1.3, §10.2)

Included files

Skill1

References (test data, sample dashboard)2

How to use it

Install the skillUnzip the archive and add the kpi-qualite-iso9001 folder to your skills (Claude, Claude Code or Cowork).

Prepare your KPIsGather your quality indicators in an Excel or CSV file: ISO clause, KPI, actual value, target and direction (higher or lower = better). The test-data.csv file serves as a template.

Run the analysisAttach the file and ask, for example, “analyze my ISO 9001 quality KPIs”: the skill calculates the scores and maturity of each process.

View the dashboardOpen the interactive light-theme HTML dashboard: scores per clause, breakdown into Mature, Developing and Immature, details per KPI.

Apply the action planPrioritize the proposed actions, each tied to an ISO 9001:2015 clause, and aim for 75 to 80% maturity within 3 to 6 months.

Details

TypeSkills

AccessVia form

Version1.0

Updated31 October 2026

Works with Claude